Eurofins PSS Insourcing Solutions® celebrates 20 years of bringing managed laboratory services to clients’ sites and exponential global growth
Lisa Bamford, Communications Manager, Eurofins BioPharma Product Testing, LisaBamford@EurofinsUS.com
20 years ago, Eurofins PSS began as a big experiment. A Virginia (VA), USA, client was experiencing a challenge: they needed to keep some testing in-house yet struggled with co-employment and performance challenges regarding temporary staff. They requested that the Eurofins laboratory in Lancaster, PA, reverse their service model and offer testing services at their VA site rather than outsource samples. So with innovation and passion to meet client needs, PSS was founded to recruit, hire, train and manage highly qualified scientists to perform laboratory testing services at the client’s site. And ever since, great chemistry was made.
Transforming clients’ science into an outstanding service experience, Eurofins PSS has grown exponentially since its inception 20 years ago, offering the most client-awarded managed laboratory testing services in several industries, including Biopharma services from early phase development to GMP finished product testing, consumer product testing, food, and environment testing. Today, PSS still serves that first client along with 85 other client sites, offering services in 16 countries across North America, Europe, and Southeast Asia through its talented team of 3,000 employees.
One of Eurofins PSS secrets to success is the simple premise of forging long-lasting relationships: take great care of employees, and they’ll take great care of clients. Building in operational excellence in combination with creating a culture of positivity and engagement through employee empowerment and recognition enables Eurofins PSS to attract, retain and motivate high-caliber employees to better serve clients at their sites. Turns out, it’s good for people, and good for business.
Join Eurofins PSS in celebrating this milestone as we continue to build on our successes and wonderful relationships and further enhance our great places to work, drive innovation, and deliver superlative service for both employees and clients.
For more information, visit: www.eurofins.com/pss
